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Listening Skills at Work: The Human Advantage in an Age of AI
Here’s a scenario most of us have been in. A meeting. Someone is speaking. And while they’re speaking, half the room is preparing their response, scrolling a phone, or mentally composing their next point. The words land. But nothing is really being heard.
View on LinkedIn Cutting through the noise: The collective ick of business speak
Our latest article looks at the collective ick of business speak, where it came from, why it sticks, what Gen Z makes of it, and how AI might be making it even worse.
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Hard skills have a shelf life. Human skills don’t.
Our research with senior leaders across the media industry, one of the fastest-moving sectors right now, found that the skills that will matter most by 2030 aren’t technical checklists.
View on LinkedIn The tech fluency ladder – from tool user to system shaper
Job ads still ask for tools: “Must be proficient in X software.” – but knowing the software is now the baseline. It barely tells you who can actually do the work. We pulled apart what […]
View on LinkedInPress clippings
Why lawyers make great designers. No, really.
In an increasingly competitive market, subject to multiple pressures from evermore demanding clients, advancements in technology, and more businesses offering legal services, law firms have to do something to make them stand out from the crowd.
Read moreSRoundtable: GCs draw their nightmares
Over the past six months, an incessant stream of worries has troubled the minds of in-house counsels across the world…
Read moreSlaughter and May – The Lens: Design thinking – listen to your user… but not too much!
In a legal context, design thinking can be applied to challenges being faced within a law firm, or by clients within their organisations.
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