About us

Hi. We're Treehouse Innovation - thanks for stopping by.

Founded in 2010, we are a close-knit team of talented, creative and helpful people committed to enabling our clients to accomplish amazing things.

We help leading private, public and not for profit organisations around the world to develop innovative new products, services and strategies, build internal innovation capability, and transform their culture.

Our team is made up of highly experienced designers and consultants who have held positions in some of the world’s most respected agencies, universities and innovative start-ups.

We are equally effective working remotely as in-person. In 2018, we launched Sprintbase™, a virtual platform created specifically for remote innovation work - and have since developed unmatched experience in helping remote teams achieve amazing, measurable results.

We are immensely proud of our work. Just let us know if you’d like to have a chat with one of our clients - we’ll gladly put you in touch!

Proud to work with great organizations like these:

Our team

We are a multidisciplinary team of accomplished and creative people hailing from the worlds of design, business, and academia – and all seasoned design thinkers. We love what we do, we are easy to work with, and we share our clients' high expectations for quality, originality and measurable value in everything do.

Adam Billing

Adam Billing

Chief Executive Officer

Adam Billing

Chief Executive Officer

Adam is the founder of Treehouse Innovation. He has spent most of his career working with companies to design new products, services and strategies; and to develop their own internal innovation capability.

Formerly with Ernst & Young Consulting, Adam has led numerous innovation projects and design events for all types of organisations. Recent clients include Amazon, NBCUniversal, eBay, Sony PlayStation, DuPont, Microsoft and many others.

He is a frequent lecturer on design thinking at Cambridge University’s executive education and leadership development programmes. He has additionally designed and delivered learning and leadership programmes with top business schools including Imperial College London, The Judge Business School in Cambridge, Rice University, Georgia Tech and others.

Nathan Waterhouse

Nathan Waterhouse

Design Coach

Nathan Waterhouse

Design Coach

Nathan is a partner at Treehouse Innovation where he helps organisations build cultures of innovation. In his past life, he set up and ran four new businesses at world-renowned design and innovation firm IDEO, including co-founding OpenIDEO.com a global platform of over 300,000 innovators.

He has facilitated workshops with hundreds of participants and led organisation design programs that have helped shift the innovation strategy for traditional organisations such as Freudenberg and Generali and helped design a startup incubator for Europe called HackFWD. He has worked with clients such as HP, IKEA, T-Mobile, VISA, Oxfam, SKY to help them to innovate.

He is an experienced public speaker and has delivered keynotes at TEDx, The Economist events, and the White House on topics such as the role of Design, Innovation and Collaboration.

Duncan Brannan

Duncan Brannan

Design Coach

Duncan Brannan

Design Coach

Duncan is a Partner at Treehouse Innovation. He has designed and led engagements with organisations including DLA Piper, American Express, Sony Playstation, Capgemini, and Coca Cola. He teaches on executive MBA and other corporate training programmes at Cambridge University and London Business School. An engaging and confident facilitator, he gains great satisfaction from helping people to develop their own creative confidence, work better together, and find innovative solutions.

Following a first degree in Philosophy & Psychology from Durham University, Duncan started his professional career with PricewaterhouseCoopers where he consulted on technology solutions for global clients in the financial services sector. He left PwC to return to university, this time to the University of Kent, where he gained a first-class degree in Fine Art.

El Tong

El Tong

Design Coach

El Tong

Design Coach

El is a recognised expert in innovation, facilitation and business strategy with over 20 years of experience designing and implementing strategic initiatives around the world.

She is a partner at Treehouse Innovation. Her role specialises in helping organisations with creating an innovation culture. She has designed and led engagements with global clients including Orange Business Services, eBay, SKY, DLA Piper and Generali. Her engagements include running innovation sprints, designing co-creation events and delivering Design Thinking masterclasses for organisations wanting to embrace a culture of innovation.

Prior to her work with Treehouse, El was an Innovation leader within Fujitsu where she set up and ran the customer co-creation service. She led customer co-creation and NPD projects, alongside delivering workshops and training sessions to give teams the creative confidence to put their ideas into action.

She enjoys working with diverse teams in solving real challenges using a combination of design thinking techniques, creative approaches and end-user insights. Uncovering the” little things that will make the biggest difference”.

Steve Baker

Steve Baker

Design Coach

Steve Baker

Design Coach

Steve is an expert facilitator and design thinking specialist. At Treehouse Innovation, he is part of the leadership team. He loves helping leaders build organisations that will make the world a better place: designing and making great products and services, providing rewarding careers and creating value for owners by solving the problems that societies face.

Key clients have included Accenture, Microsoft, Qantas, Optus, Oracle, Westpac, Woolworths, Janssen and KPMG. With a focus on inspiring, challenging and developing he has worked with teams of 10 to conferences of up to 1000.

He has spent the last seven years working in Australia, New Zealand and across Asia with executives and senior leaders in financial services, travel and aviation, IT, FMCG, telecommunications, pharmaceuticals and many professional services.

Brian McAuliffe

Brian McAuliffe

Head of Customer Experience Product Development

Brian McAuliffe

Head of Customer Experience Product Development

Brian is a seasoned designer and innovation coach, bringing over a decade of game design and agile product development experience to his work with corporate teams.

He is a BAFTA award-winning producer with credits on blockbuster titles including The Lord Of The Rings trilogy, Harry Potter and the BBC.s celebrated Doctor WHo games. Today, Brian draws on this design and production experience to help people and teams from across industries be more creative in their work and apply the tools of design to create better solutions and user experiences.

He is a certified Sprintbase coach and has recently led virtual innovation projects for teams at eBay, Sodexo, Deloitte, JCPenney and others.

Marie Laffitte

Marie Laffitte

User Experience Design

Marie Laffitte

User Experience Design

Marie is a design thinker with a passion for creative innovation, design process and environmentally centered education design. She deeply believes that design can help navigate complex systems and offer an agile sustainable lifestyle for people.

As an experienced designer at TreeHouse Innovation, she teaches and facilitates Design Thinking workshops to help our clients to solve problems and develop their own internal cultures of innovation. You’ll also find her supporting project teams through ethnographic research, framework and tool development, and project management.

Marie is part of a sailing family. They participate in classic yacht regattas on the Mediterranean Sea with Sagittarius. She also volunteers at the Design Museum to help facilitate their education programmes.

Bahi Kandasamy

Bahi Kandasamy

Commercial Director

Bahi Kandasamy

Commercial Director

Bahi is a Commercial Director at Treehouse Innovation.

Bahi brings the rigour and ability scale our finance and operations team and be part of our senior leadership team contributing to the strategic growth of Treehouse Innovation.

Prior to joining Treehouse innovation Bahi has worked in a similar capacity with an international boutique Service Design agency, Livework Studio for 10 years.

Bahi is a Senior Finance and Operations leader and have a wealth of experience from increasingly progressive roles over the years as a Management Accountant, a Finance business Partner and a Commercial Director, giving him extensive experience in managing finance and operations at all levels in creative industries. He is passionate about contributing to business growth through streamlining operations and providing commercial insights into the business.

Kirsty McPherson

Kirsty McPherson

Event design

Kirsty McPherson

Event design

Kirsty is core member of the Treehouse Innovation team, and brings a strong background in the fields of digital user experience, social media strategy and large scale event design. She is passionate about helping groups tap into and unleash their creative potential.

Before joining the Treehouse team, Kirsty worked for leading digital agencies including AKQA and LBI on a diverse set of client projects in sectors ranking from banking to automotive.
Prior to this, she worked as an event manager for a major corporate accounting regulatory body where she organised large-scale events in the UK, Europe and Asia.

Charlotte Buxton

Charlotte Buxton

Marketing Director

Charlotte Buxton

Marketing Director

Charlotte is marketing director at Treehouse Innovation.

Originally trained as a journalist, she has spent most of her career working in corporate, charity and public sector communications.

Specialising in storytelling, content development and campaigns, Charlotte loves helping organisations find compelling ways to communicate complex messages.

Dan Parkinson Portrait

Dan Parkinson

Commercial Director

Dan Parkinson

Commercial Director

Dan is the Commercial Director at Sprintbase. For nearly a decade, he has worked with organizations and business schools to build and sustain human-centered innovation and change capabilities at scale.
Dan has 12 years of global client management experience and calls Toronto home where you’ll find him practicing shinrin-yoku in local forests with his young family most Saturdays, rain, shine (or blizzard).
Previous clients and partners include: Coca-Cola, Harvard, UNC, Dell, Wharton, Walmart, IDEO, Schneider Electric, IMD, Genentech, Vestas, EJ Gallo, Greater Toronto Airport Authority.

Teodora Nikolaeva

Teodora Nikolaeva

Head of Design / Front End Development

Teodora Nikolaeva

Head of Design / Front End Development

Teodora is a graphic / UI designer, who specialises in branding and front-end development. Over the last ten years she had worked on a wide range of projects for number of marketing and advertising companies.

Her responsibilities involve creating and maintaining the company websites and marketing assets. She is also a part of the team behind our Sprintbase application.

Lover of all things design, Teodora has naturally taken to Design Thinking and is integrating the process into her workflow as an everyday problem solving solution.

Jarvis Bailey

Jarvis Bailey

Graphic Design

Jarvis Bailey

Graphic Design

Jarvis is a versatile Graphic Designer with a wealth of experience built from having worked for a variety of advertising and service agencies across the UK over the past 25 years.

Beginning his career in TV graphics, animation and motion design, Jarvis has worked on documentary graphics for major broadcast channels such as the BBC and Channel 4, he has also collaborated on opening title sequences and graphics for major motion pictures as well as independently funded shorts.

For the past 15 years, Jarvis has worked predominantly in web design/development, branding and UX/UI design for a multitude of large and small businesses in a variety of sectors across the UK, Europe and the Middle East.

Richard McCormick

Richard McCormick

Head of Product Development

Richard McCormick

Head of Product Development

Richard is a software engineer with 20 years’ experience working with small agile development teams as well as leading large multi-site customer implementations and he is currently responsible for the continued development of Treehouse’s Sprintbase application.

Before becoming a member of the Treehouse team, Richard worked as a consultant and has helped implement many Microsoft-based solutions to large corporate customers. Prior to that he worked for a number of years developing real-time servo-hydraulic control systems used by Formula 1 race teams and Earthquake simulations.

Linton Chalmers

Linton Chalmers

Facilitator and consultant

Linton Chalmers

Facilitator and consultant

Linton is a highly experienced facilitator and consultant, having spent thousands of hours on his feet in front of groups, and successfully led client engagements in over 20 countries.

He is passionate about assisting organisations in bridging the gap between strategy and execution, through innovation, new capabilities, and cultural change. Linton has seen first hand the power of Human Centered Design to transform organisations, and loves working to create top-down and bottom-up enthusiasm for its application.

He has experience across industry and sector, having worked with clients including Microsoft, Samsung, HSBC, Boston Consulting Group, Novartis, American Express and BMW.

Originally from Queenstown New Zealand, Linton has lived and worked around the world, and now focuses primarily on the APAC region, basing himself out of Sydney Australia.

Brooke Kuhne

Brooke Kuhne

Facilitator and consultant

Brooke Kuhne

Facilitator and consultant

Brooke is a design thinker with a background in environmental sustainability and product development. She believes that good design can make life easier and have far reaching positive impacts beyond just aesthetics.

In 2017, Brooke conceptualised and launched a mobile recycling service in South Africa called PACKA-CHING that travels between impoverished communities and pays residents for recyclable waste. The project was launched in response to the major waste crisis in the country, as well as the high levels of poverty. The project was shortlisted for a D&AD award in the Impact Design category and is a great example of how good design has the ability to create positive change.

Brooke is a certified Sprintbase Coach and enjoys teaching others about the world of human centred design.

Colin Duff Portrait

Colin Duff

Colin Duff

Colin is a book-smart, street-smart innovation and transformation consulting leader. He’s launched dozens of products, services and ventures and has embedded new ways of working at scale for leading enterprises across a wide range of industries and geographies.

He has previously worked for WhatIf (Accenture) and Deloitte and also founded two businesses. Career highlights include growing sales of Viagra for Pfizer; launching the world’s first digital mooring rope for Wilhelmsen; architecting Marriott’s global service delivery process; and institutionalising venturing (using the Lean Startup method) at HP.

Advisory board

Julie Scanlon

Julie Scanlon

Julie Scanlon

Julie Scanlon is an international business leader with 20+ years’ experience working with private, public, & social sector organizations in 40+ countries. Julie’s broad experience includes leading employee education globally as a Vice President at SAP (the world leader in enterprise software), being a Founding Partner and the US Managing Member of Bridge Consulting International (a performance improvement and education company based in the US and UK), and holding prominent strategic & operational roles in top tier management consulting firms Ernst & Young, Cap Gemini and KPMG.
Julie is a proud mom, fitness enthusiast, active social sector volunteer and avid global adventure seeker. Julie currently resides in the New York metropolitan area.

Jenny Whitener

Jenny Whitener

Jenny Whitener

Jenny Whitener serves as the Chief Executive of our sister company, BridgeInnovate in the U.S. With more than 25 years of experience working with top business leaders around the world in the executive leadership and learning space, Jenny thrives on turning the greatest challenges into successful ventures. An expert in her field, she is known for accelerating business transformation by maximising the power of leadership, creativity and collaboration
Prior to her time at Bridge, Jenny served as National Director of the Prudential Healthcare Leadership Institute, Chief Learning Officer for Ernst & Young, and Global Director of Learning for Cap Gemini.

Ruth Berry

Ruth Berry

Ruth Berry

Ruth is the CEO of RMB Learning. She specialises in leadership development and helping individuals to achieve their full potential. Her work involves liaising closely with senior leaders as a consultant and executive coach on change management, personal effectiveness and leadership issues.
Previously, Ruth was the Director of Executive Education at the Judge Business School at the University of Cambridge, a post she held for three years.
Ruth is a partner of the Moller PSF Group, which specialises in consulting support, executive education within Professional Service Businesses, based at the Møller Centre at the University of Cambridge.

Scott Underwood

Scott Underwood

Scott Underwood

IDEO alum and co-founder of Palo Alto-based Innovationship, Scott is a champion of design thinking and innovation through projects, events, presentations, and mentoring. Using workshops, long-term engagements, and ongoing support, he has helped thousands of people around the world learn to apply collaboration and creativity to real-world projects, including products, services, and organizational programs such as employee engagement and leadership development.

Scott works with all types of organisations included startups, midsize companies, multinational firms, nonprofits, colleges and high schools. He’s a trusted advisor for Treehouse, and a fine bass player.

Ilian Iliev

Ilian Iliev

Ilian Iliev

Ilian is CEO and founder of EcoMachines Ventures, a London-based accelerator that supports innovative solutions to global problems by investing in promising technology companies and actively supporting their growth into world class high-growth enterprises. Prior to EcoMachines Ventures, Ilian founded and was CEO of CambridgeIP Ltd, a leading technology and IP strategy company. In that role, he led multiple technology and IP strategy engagements with corporate, SME and investor clients around the world in a range of sectors including energy, healthcare and telecoms. Ilian is a long-time friend, advisor and collaborator.

Kevin Poole

Kevin Poole

Kevin Poole

Kevin Poole is a high-impact senior executive with 29 years of experience in developing and delivering consulting services and technology-based solutions to Fortune 500 and Mid-Market companies.
He has held top senior leadership positions at General Electric, Ernst & Young Consulting, and later Cap Gemini where he served as West Area Director and then National Sales Leader for the United States. He is a widely respected turnaround expert – highly skilled in the areas of strategy, leadership, team development, and complex problem solving, with deep expertise in the Professional Services and High-Tech sectors.

Keith Fairhurst

Keith Fairhurst

Keith Fairhurst

Keith is a seasoned senior executive, with more than 30 years’ experience at organisations inclding Microsoft and KPMG where he served as a Partner. He is known for “connecting the dots” and is an independent thinker with the capability to see the bigger picture. In recent years he has coupled this with his analytical approach on continual improvement and business turnarounds

He, with a partner founded Unleash Consulting, a low touch high impact consulting service in 2010. They specialise in helping companies achieve sustainable growth and particularly they assist companies that are experiencing decline, to turnaround and become competitive in their markets. Keith is also a Professional Associate of the Gordon Institute of Business Science, the Number 1 business school in Africa.

Keith has worked with Treehouse for many years and is a leader in the effort to introduce design thinking in Southern Africa.

Mark Smith

Mark Smith

Mark Smith

Mark has over 20 years experience in the world of technology and professional services. With a portfolio career, Mark is the Market Development Director at a FTSE100 information and technology business, a senior advisor with Judge Business School’s professional services faculty, and an executive coach and consultant to large law firms. Mark spent the first ten years of his career as a technology and outsourcing lawyer before completing his MBA at Henley Business School and moving into a commercial role with a global outsourcing company. Seeing how critical change was becoming as a business issue, Mark then completed an MSc in Behavioural Change (also at Henley) to broaden his skills and help law firm leaders transform their businesses. Mark loves learning and remains constantly curious about how people and organisations can become more effective.

Our extended family

Strategies By Design Logo

Strategies By Design

Strategies By Design

https://www.strategiesbydesigngroup.com/

Strategies By Design Group is a Consultancy Agency offering award-winning Innovation Training and Consulting Services to corporations and clients worldwide. They are based in the Eastern United States, and specialize in Behavior Design, Leadership and Learning Strategies.

Tinqer Logo

Tinqer

Tinqer

Tinqer is an independent strategic design consultancy that aims to bring good design to all sectors of industry, so that we all might work together to build a better society and world, where people have empathy for each other and things just work.

Unleash logo

Unleash

Unleash

http://www.unleashconsult.com/

Based in Johannesburg South Africa, Unleash consulting specialises in leadership, business resuce and performance improvement. The Unleash team has partnered with Treehouse Innovation to bring Design Thinking to industries including mining, insurance, financial services, as well as to local communities in the Johannesburg area.

Experiencepoint logo

ExperiencePoint

ExperiencePoint

http://www.experiencepoint.com/

ExperiencePoint is an award winning training company that develops business simulations for leadership development in the areas of change management and innovation. Members of the Treehouse Innovation team are certified in the ExperienceChange™Simulation, as well as master-certified in the Design Thinker™ Simulation, co-developed with IDEO.

Moller Institute logo

Moller Institute

Moller Institute

http://www.mollercentre.co.uk/

Located within Churchill College in Cambridge University, the Møller Institute brings together the worlds of academia and industry in an environment conducive to learning, providing the very highest standard of education and customer service – a “Centre of Excellence”. Møller Institute executive education programmes in Cambridge provide customised training and leadership development to senior executives from organisations around the world under the Royal Charter of Churchill College, University of Cambridge. The Treehouse team works closely with Møller in the design and delivery of its executive programmes.

RMB Learning logo

RMB Learning

RMB Learning

http://www.rmblearning.com/

Founded by Ruth Berry, RMB Learning specialises in leadership development and helping individuals to achieve their full potential. Ruth’s work involves liaising closely with senior leaders as a consultant and executive coach on change management, personal effectiveness and leadership issues. Ruth and her team at RMB are close collaborators with Treehouse Innovation.

Bridge Innovate logo

Bridge Innovate

Bridge Innovate

http://www.bridgeinnovate.com/

Founded by Jenny Whitener, BridgeInnovate is the sister company of Treehouse Innovation in the USA. They are a global team of business innovation consultants, analysts and strategists with a single focus: to help business leaders remove obstacles to growth, and so prosper. In a time of unrelenting change and increasing complexity, they help business executives build the muscles to produce seismic, sustainable change that will grow their companies and transform industries. Treehouse is proud to be a member of the BridgeInnovate Group.