Design thinking has been widely adopted by many of the world’s most innovative organizations. Learn more about how you can be sure that upskilling and investment in design are paying off in your business.
We use the Innovation Impact: ROI Organizational Outcomes Audit as part of our approach to measure the impact that innovation practices are having in our clients’ businesses. We do this by assessing the direct ROI of specific projects, as well as the intermediate outcomes (like reduced risk and likelihood of implementation), which are the path to producing quantifiable outcomes like sales and profits.
Results provide leaders and decision-makers with insight into:
The Innovation Impact: ROI Organizational Outcomes Audit is based on over a decade of research conducted with over 100 corporate organizations by Jeanne Liedtka, one of the leading figures in the field of human-centred design.
Jeanne M. Liedtka is a faculty member at the University of Virginia’s Darden School of Business and former chief learning officer at United Technologies Corporation, where she was responsible for overseeing all activities associated with corporate learning and development for the Fortune 50 corporation, including executive education, career development processes, employer-sponsored education and learning portal and web-based activities.Read more
Join our pilot study to learn what impact design thinking is having on your business outcomes. The diagnostic results in a set of actionable insights that are used to inform specific strategies for boosting your Innovation ROI and, ultimately, ROI.
Innovation Impact: ROI Organizational Outcomes Audit
Read more about the transformational impact of mindset shifts on design thinking in Jeanne Liedtka and co-authors Karen Hold and Jessica Eldridge’s new book Experiencing Design: The Innovator’s Journey