Slaughter and May – The Lens: Design thinking – listen to your user… but not too much!

In a legal context, design thinking can be applied to challenges being faced within a law firm, or by clients within their organisations.

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Want to track the impact of design thinking? Try self-assessments

Design thinking is all about changing individual and collective behaviours so that you can get to the heart of what your customers want. And though the end results can be measured – sales, growth, profit […]

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4 reflections on how we’re moving forward in the new working world

It’s fair to say that a lot has happened in the last two years. And though our purpose hasn’t changed, we’re all working in an entirely new environment, which brings a whole host of new […]

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No pain, no gain: Why design is hard, and shallow learning won’t cut it

Learning design thinking is tough – here’s how to make it stick In our first post from our 6-part ‘Design thinkers can change the world – Conversations with Jeanne Liedtka’ series, we share what Jeanne […]

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