In a legal context, design thinking can be applied to challenges being faced within a law firm, or by clients within their organisations.
Building empathy: The first step in design thinking Design thinking is all about developing empathy with your customers. You need a deep understanding of their experiences, challenges, and unmet needs, so you can design innovative […]
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I’ve had the privilege of working alongside fantastic organizations around the world as they’ve moved their innovation projects, processes and teams online since the pandemic started. This has been a fascinating journey to witness…
Read moreIn recent years, storyboarding has moved off of artists’ easels and into the boardroom, as many of the benefits long appreciated in other industries are realized in the realm of business.
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