Back to Training Client-Centred Innovation
Turn best practice in sales strategy into repeatable steps the team can take.
Create a client-centred culture
Shift your sales team’s mindset so they no longer focus on simply fitting clients and existing solutions together, and instead focus on understanding what clients really want - and how you can give it to them.
We bring our design thinking expertise together with True & North’s client centricity prowess to help sales teams build greater impact.
Proud to be the Innovation and Design thinking partner of:
Helping Sky’s People Partners build impact through client-centricity
Sky is operating within an ever-changing, extremely fast-paced marketplace. Constant developments in the worlds of TV, content creation, mobile and broadband mean their leaders are navigating continual challenges. And that’s where Sky’s People Partner team […]
Read storySpeak with one of our Client Centered Innovation experts to discuss your learning objectiveS
Schedule your free consultationClient Centred Innovation
1 day
Recommended min. group size - 16-20 people
In this hands-on workshop, participants put themselves in their client's shoes, and explore how they can have more productive conversations, and unlock opportunities for growth.
Ideal for teams working directly with clients, wanting a better understanding of their worlds and pain points, and how to give them what they really want.
Participants walk away with the skills and tools to be able to:
- Qualify more effectively leading to a realistic pipeline
- Develop meaningful relationships with customers faster
- Collaborate with clients as they shape solutions
- Improve overall articulation of value and move to value-based discussions earlier on in the sales cycle
Ready to create a client-centred culture?
Let's talkLet's talk
If you can spare the time for a 30 min ZOOM call, a member of our senior team would be happy to discuss your aspirations and challenges, and explain how we can help.