Back to Training Client-Centred Thinking

Turn best practice in sales strategy into repeatable steps the team can take.

Client-Centred innovation

Client-Centred Thinking by True & North

Shift your sales team’s mindset so they no longer focus on simply fitting clients and existing solutions together, and instead focus on understanding what clients really want - and how you can give it to them.

We bring our design thinking expertise to help sales teams build greater impact with True & North’s renowned Client-centred Thinking methodology.

True & North

Proud to be the Innovation and Design thinking partner of:

Client-Centred Thinking

  1 day

  Recommended min. group size - 16-20 people

In this hands-on workshop, participants put themselves in their client's shoes, and explore how they can have more productive conversations, and unlock opportunities for growth.

Ideal for teams working directly with clients, wanting a better understanding of their worlds and pain points, and how to give them what they really want.

Participants walk away with the skills and tools to be able to:

  • Qualify more effectively leading to a realistic pipeline
  • Develop meaningful relationships with customers faster
  • Collaborate with clients as they shape solutions
  • Improve overall articulation of value and move to value-based discussions earlier on in the sales cycle

Ready to create a client-centred culture?

Let's talk
Read enough? Get in touch
Drop us a line to discuss the learning objectives you have for your people with one of our training specialists.

Speak with one of our Client Centered Innovation experts to discuss your learning objectiveS

Any questions?
Schedule a personal consultation with a senior member of our team

Let's talk

If you can spare the time for a 30 min ZOOM call, a member of our senior team would be happy to discuss your aspirations and challenges, and explain how we can help.

Send us a message

Please enter your name

We use HubSpot as our CRM platform. By submitting this form, you acknowledge that your information will be transferred to HubSpot for processing. Learn more about HubSpot's privacy practices here.