Slaughter and May – The Lens: Design thinking – listen to your user… but not too much!

In a legal context, design thinking can be applied to challenges being faced within a law firm, or by clients within their organisations.

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Why empathy is the key to winning over design thinking cynics

It’s pretty much inevitable when you try something new at work that you’ll come up against some cynicism. We see it all the time. However enthusiastic individuals are about the difference they believe design can […]

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Want to track the impact of design thinking? Try self-assessments

Design thinking is all about changing individual and collective behaviours so that you can get to the heart of what your customers want. And though the end results can be measured – sales, growth, profit […]

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How to become a true design thinker

Design thinking is far more than a methodology. It is a way of thinking that can fundamentally shift your view of the world. Critics of design thinking may blame the process for their failures.

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