Training top talent at Fujitsu in human centred design

Fujitsu have long been advocates for using human centred design as a method for identifying opportunities to develop technology that can help solve problems for customers and society, right across the globe.

Their core Innovation and Customer Co-creation teams are design experts and use their skills to bring innovative new solutions to their customers across all industries.

But innovation teams don’t exist in isolation.

Fujitsu understood that to allow innovation to thrive, senior stakeholders across the business needed to understand the principles of human centred design and the value it brings. They also needed access to some of the tools, methods and mindsets to be able to support colleagues and customers in their co-creation efforts.

Treehouse ran design thinking training experiences to support a number of Fujitsu’s senior talent programmes. The cornerstone of these trainings was ExperienceInnovation LEARN from ExpereincePoint – a powerful simulation workshop that enables teams to experience an end-to-end innovation process in just four hours.

In these immersive and collaborative sessions, leaders learned the fundamentals of human centred design, and then immediately applied that learning to real internal business challenges.

Designed in conjunction with Fujitsu, we tailored our training to reflect the organisation’s human centred design approaches, frameworks and language. This helped ensure that participants were able to put their new skills to use and understand how they fitted into the Fujitsu innovation ecosystem, right away.

“The training delivered by Treehouse was so engaging and energetic. As the person responsible for innovation I just don’t have the capacity to try and upskill the rest of the organisation and convert the cynics. Having an authentic and credible expert from Treehouse to give our senior leaders a hands-on experience, really helped them see the value in human centred design and created a new group of enthusiasts for the work my team were doing”
Director of Customer Innovation