Design thinking is all about changing individual and collective behaviours so that you can get to the heart of what your customers want. And though the end results can be measured – sales, growth, profit […]
Read moreEvery article about law firms and innovation starts in the same way. They talk about the pressures the profession is facing: new competitors with alternative business models, regulatory changes, the expanding nature of the in-house…
Read moreSometimes a conversation is so good, it reminds you why you love what you do for a living. That’s how I felt after sitting down with Prof. Jeanne Liedtka to kick off our ‘Conversations with […]
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